Newport - Retail Park - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 22, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I didn't ask for the food seeing as it was free but a 29minute wait was a bit steep. In saying that however the food was pretty good. Loads of peri salted chips, well cooked, saucy, half chicken mango and lime but the garlic bread was black so they get a 4 not 4.5 for the food.

Their service was great starting with Felipe the host finding tables for both myself and a group of four boys who turned up just ahead of me. It seems their method for assigning dirty tables is to take the number off so you know it's free then clean it at the same time offering it for the next available person. Or something like that.

This branch is quite nice. The sun came out in time for the six to eight tables outside and the lighting inside is quite bright and colourful, plenty of different lampshades in various styles and textures. The wait for food let it down.

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