New Malden

Average Rating: 
4.03 / 5

Staff: 
Average: 4.3 (3 votes)
Speed: 
Average: 4.3 (3 votes)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 5 (1 vote)
197-199 High Street
New Malden
KT3 4BH
020 8942 6944
Halal: 
No
Nearby: 
New Malden train station is a five minute walk from Nando's.
Parking: 
There is a multi-storey for Malden Central almost opposite Nando's which is open 8am-10pm Mon-Fri and Sat 8am-7pm (charging 8am-6:30pm) priced at £0.90/hr. If you fancy a little walk (half a mile), then back down Burlington Road towards the A3 is a B&Q with a large multi-storey and a Currys/PC World, which are free (for 'customer only'...).
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Photos submitted by: Gerry Louis
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, May 30, 2019
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Chicken small not much sauce disappointed

qprvicky's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 10, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is still my favourite Nando's - being less than 700 steps from my front door. (Thank you fitbit). I don't go here as often as I did when it first opened - but I am always treated like a long lost friend when I do. One staff member in particular always makes time to stop and chat.

The food came out quickly and tasted really good. Service was friendly as ever (at the till point and colleagues out serving).

qprvicky's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, January 23, 2016
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited my favourite Nando's with some bonus guests. As well as mother and I, we had my goddaughter (7) and her brother (4). I've only ever had to order the kids menu from Nando's once before but with the two of them it was going to be a new experience. Children's menus were provided without asking (an improvement on my previous experience), and the kids had a great time doing the activities. There was a bit of a wait for the food but the kids were occupied so that didn't matter.

qprvicky's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, January 6, 2016
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was a belated leaving do with some colleagues from my job I left just before Christmas. Most of them had not been to this Nandos before and they all commented on how nice and spacious it was, as well as that the decor was really nice. They all had driven or taken public transport and found parking easy and transport links good (lots of local free roads for parking and near several bus routes and the mainline train to waterloo).

qprvicky's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, September 4, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not even embarrassed to say that this was my second trip to this Nando's in 4 days.... it's been that kind of week! ;-) Anyway, I met a friend for a catch up dinner. Got a good table, there was no queue to order and food came out really quickly. I had to send back my pitta as it came out wrong, but it was back out again in less than 2 minutes.

qprvicky's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, September 1, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love this Nando's and not just because it is 5 minutes walk from my home. I went with a friend for a weekday dinner at around 6pm. My friend had not been to this Nando's before but was very pleasantly surprised - and she is a tough cookie to please.

qprvicky's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, August 5, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love this Nandos. I have to admit, when I heard New Malden was getting a Nandos it may have been the greatest day of my life. I was there on opening day of course. The location is convenient, right by 131 and 213 bus stops. It is a large Nandos, and it feels spacious and airy. When the weather is warm they have sliding windows and some tables outside. There are Dyson airblade hand dryers in the toilets-always a sign of a good establishment! ;-)

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 8, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Grandsons birthday we went for late afternoon meal, some staff were not very happy as we were14 of us. We didnt mind waiting, felt staff were not pleased about the numbers. Even one staff mentioned that we should go to kingston branch. At the allwent very well, felt that staff need some customer care training. We all enjoyed at the end.

Pompey Ranger's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Thursday, January 22, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store at the south end of the main shopping street in New Malden which has a strong Korean feel, I arrived at the train station which is at the north end of the same street. The store is on the corner of a large roundabout which it makes use of by having large windows going around along the angled side with some iron work in the window. I can see them putting blinds in the windows in the future as the winter sun streamed in a little harsh.

Ryan's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, December 17, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was looking forward to this one - a brand new Nando's, so expectations were high! This Nando's is located on the roundabout with The Fountain pub and the High Street. There is a multi-storey for Malden Central almost opposite Nando's which is open 8am-10pm Mon-Fri and Sat 8am-7pm (charging 8am-6:30pm) priced at £0.90/hr.

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, December 11, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Second day of birth but if the restaurant continues like it has it could potentially be top ten. I'm very excited at the possibility of doing the first review for this restaurant as I've been waiting for it to open for some months now.