Milton Keynes - MK1 Leisure - Lynne Houghton Review

Lynne Houghton's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, January 23, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We have 3 children. this was a birthday treat for our 14 yr old daughter and the first time we had eaten out since our youngest was born almost 4 years ago. She has multiple allergies limiting us on what she can eat and avoiding allergic reactions is a daily struggle
We called ahead and the manager assured us we would have help.

The manager sat with us helped us chose a tasty and safe meal for our daughter with the allergy book. They made sure the tables were clean and they cooked her food on the front grill allowing us to avoid her allergens. We took her own plate cutlery and cup as they said everything was washed together and couldn't guarantee they wld be completely clear from cross contamination. I know I sound crazy but for those that have allergies...I know you'll understand.

I would like to say a massive thank you for the understanding and hard work of the staff you gave us a family experience we had been missing for some time. Our birthday girl enjoyed her cake!

We look forward to our next family meal out thank you so much.

With love from the kelly family and little Beth.

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