Metro Centre - Qube - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, January 14, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Seriously the worst franchise I've ever set foot in. My fiancé and I would never ever go back to this branch and that is saying something I have been a loyal customer since 2007! The service from the beginning was really bad- reflection that staff need extra training. The person taking my order got it wrong and failed to recite it back to me otherwise this problem wouldn't have happened. They missed a side off my order so I went to order again (no apology) which would have been nice- customer service obviously staff need retraining.. The starter I ordered (hummus with peri dip) was warm

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