Lincoln - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, October 12, 2019
Time of Day: 
Weekday Dinner
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The doorman was appalling -told there was a 30 minute wait so asked if we could book for later.- was told they don't take booking but would put on list but would lose the place if we left the premises. we went on the list expecting a 30 minute wait - after 30 minutes we were four away from a table - after 45 minutes we were four despite having seen several groups walk in off the street straight to a table. When I queried this the guy on the door got very defensive and aggressive said they were bookings Bookings for his friends maybe???

Have to say we left the restaurant and ate elsewhere. However seen a system like this outside eastern europe.

I have completed the food/ service etc sections in order to submit biut obviously didn't get that far.

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