Leigh - Anonymous Review

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Anonymous (not verified)
Number of Visits: 
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, December 1, 2019
Time of Day: 
Mid-afternoon or late evening
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Today I had a late lunch at the Nandos in York as back home in Chesterfield it is one of if not my go to place to eat! However dare I say it the York branch may have put me off going for a while.

We were greeted by a lovely young lad with blonde hair who I cannot fault it was some of the other staff. After waiting around 30/35 mins for our food (sharing platter for 2) the corn on the cob was burnt and when the waitress asked (reluctantly) if we wanted anything else e.g. sauces by the time I had said BBQ and Mayo she had walked off before asking my parter if he wanted anything. About 5 minutes went by and she came out with mayo but said BBQ was on its way from downstairs which was ether forgotten about it a lie because then 10 minutes later I had to go back and ask for some as no one did a check back!!!

I work in hospitality my self so I know and understand how hard it is at busy times however I also know how frustrating it is for those who do their job correctly for the money so I just thought I would bring some things to your attention before the service outs anyone else off!

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