Leicester - Freemans Park - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Thursday, January 1, 2015
Time of Day: 
Weekday Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

To say the experience of my visit was appalling does not give it justice.....awful staff, awful manager, mediocre food.
Staff could not care less, we cleared our own table. Took 20 minutes to bring a child's ice lolly, yoghurt machine broken.
Very quiet and so many staff on just chatting to each other and taking absolutely no notice of the customers. We watched two parties walk out after standing & being ignored...
If I was a share holder or owner I would sack all of today's staff on the spot.
Very disappointed....

Comments

Zaki's picture

We had an amazing time as a group of friends. The staff member Hamreet attended to everything we asked for, considering we are very fussy and clueless. If sipirts like hers were everywhere we would have better experiences all over. Thank you.

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