Leeds - Trinity - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, September 12, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is in the Trinity shopping centre and whilst it might be marked up as being on Albion street don't go looking for it on Albion street (though technically its on a bridge over the road) like I did you need to get in the Trinity centre and up to the top floor to look for it close to the everyman cinema.

The store is bright and colourful and had a lot of object d'art around the store, colourful wicker leaf ceiling, a large wooden carved Nandos at the entrance.

I thought I would try the luso beans and bread roll with the chicken breast, this was my main mistake as Luso beans aren't often sold so not only were they not quite the same quality as the first time I had them and also take ages to serve, which meant I had a long wait for my food and when it did come the chicken must have been waiting on the plate for a long time as when I went to pull the wing off it felt cold under my fingers. I then checked the rest of the chicken breast and it was dismally cold that I don't think it could even have been waiting under a hot lamp as it was cold.

Fortunately the manager came and checked if my food was ok and when I told him he offered to give me wings on the house to make up for it, as he left the Barci on my table I was then asked by a further two members of staff if my food was ok so was pleased they were doing checks. The hot wings were good and hot.

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