Kingston - Adam Nicol Review
My Mum and her boyfriend were in London, bringing my possessions to my new flat, and of course I got them to take me to Nando's, they were staying in Kingston as they wanted to visit Hampton Court Palace, which is really close and a great day out. As I was with my Mum and her boyfriend, I didn't have to pay! Always a better trip when that happens, and I found out that he gets extra hot, which is pretty cool. This branch is really close to the river, which means after your meal you can have a nice walk along it to work off your meal. Also there is a huge multi-story about a minutes' walk from the branch, just up the road behind it, which makes parking and getting to it easy. There are lots of shops and a shopping centre just a short walk away, we ventured up there after the meal but were unsuccessful at finding a shop that had GTA V in stock :(
One problem with this branch is that the drink machine downstairs in this branch was broken, which meant that every time I needed a drink refill, and this happens about 4 times a meal, I had to walk all the way up the tight, low ceilinged staircase to get to the drinks machine upstairs, you'd think that in an awkward branch like this they would make fixing the machine downstairs a priority and get it fixed immediately, it made the meal quite awkward, especially considering how cramped it was downstairs.
Food - 4/5 - I got my usual Butterfly chicken, extra hot, with peri-chips and garlic bread. It was really good food, the chicken was fantastic and I got a really large portion of chips covered in peri-salt, and the garlic bread was perfect, just exactly how I like it.
Friendliness of Staff - 3/5 - The staff were pretty friendly, I went up with my Mum's boyfriend whilst he was ordering to see what they were like, they were nice but they didn't ask him if he had a loyalty card or put the code on the receipt, like they're supposed to, it is annoying when this happens, especially when you forget because you have your mind focused on nothing but the food. My Mum usually gets plain but we 'accidentally' ordered her medium, but she complained when we told her, so we told the staff and they quickly changed the order, so good service there.
Speed of Service - 3/5 - It was incredibly busy because it was a Saturday, but we only had to wait a few minutes for a table, we got a big round one for the three of us, I prefer the round ones because you have much more space. The food took about 15 minutes to arrive, which is average so no complaints there. Though mine did arrive before my Mum's and I was well into eating before she got hers.
Decor - 5/5 - I found this branch to be really strange inside, there was an outside bit which was covered by a slanted glass roof, and old wooden beams which held up the ceiling, I'm not quite sure what this building used to be, but it looked old, it had all cool stone flooring with a few tables outside. The downstairs wasn't fantastic though, I found it a bit cramped, and when I ventured upstairs, I thought it was much nicer and spicier up there, and empty! I don't know why they were cramming everybody in downstairs, especially with the drinks machine being broken! The ceiling on the stairs was really low, I had to pretty much crouch down to get up the stairs, the top of the stairs gives you a view of the glass roof covered part of the restaurant that I was sat in, which was pretty cool. I liked this branch but my Mum and her boyfriend weren't too keen on it, they thought it seemed old and dirty but I knew that was just the look that Nando's was going for with this branch. So I'll give it 4/5 for Decor!
Overall, I really liked the branch, mainly because of the Decor, and the meal was great as well, I would definitely return to this branch if I was in the area, but I doubt I will be again, unless I decide to go back to Hampton Court Palace again in the future, which I probably will because it's such a nice place.