Kings Cross - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, March 10, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Service was extremely disappointing. Firstly I was told I was not allowed to order alcohol with the meal I chose (a £7+ salad). Then we were told they didn't know how to make the drink we ordered (which was on the menu) and that they would bring them to our table instead. After 25 minutes by which time my 3 friends had finished their burgers and wraps, I still had no salad or drinks. We got up to chase staff 3 times before eventually they were brought to us. No one came to out table even though we were clearly trying to attract attention. The delay eventually made us miss the show we were going to afterwards. Absolutely awful service. Won't be going back there in the near future, a shame since we work 2 minutes away and walk past the restaurant everyday.

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