Kettering - Ryan Review

Ryan's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, April 20, 2012
Time of Day: 
Mid-afternoon or late evening
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Working out east, I stopped in on this Nando's on the way back to Brum. It's located on Kettering Business Park and is only half a mile off the A14. There is an Odeon cinema on the complex along with other eateries, but it's more of a shopping park. There's a huge Tesco Extra, and a big Currys/PC World and Next for example. It does mean there are thousands of free parking spaces. There are 20 or so right by Nando's, but park anywhere and you have a very short walk anyway.

Got here at about 3pm on a Friday afternoon and didn't have any wait for a table or to queue. It was under half full and most people that were there seemed to already have their food... but that didn't stop my food taking 22 minutes to come!

Sadly, it wasn't worth the wait either. I had a chicken breast burger with a portion of chips and a soft drink. The cibatta was nice and crisp - but that was really the only good point. The chicken breast was very small and maybe covered only 60% of the bun and the slice of tomato was even worse. I am not exaggerating here when I say it was smaller than a 50 pence piece. I even called the person who served me over (it was a bloke with the name tag of Lauren (??)) - and showed him by holding up the 50p as well and he just laffed it off. There were two of his "wideboy" mates in at another table and he was more interested in talking to them. The chips were luke warm and a little soggy and the gas had gone in the drinks fountain - so all in all a poor lunch.

There were a couple of other staff on and they were looking after other guests well. There was a large Mum/baby group of 16 and they were making them feel at home - but I'm afraid it's a 2 for the staff.

The decor was a mixed bag. Two sides are full glass windows letting in a lot of light and the wall at the back has a full length three-tiered horizontal display of peri-peri bottles. It's similar to the one at Bristol Aspects but horizontal. There was only one black/white canvas painting and a handful of other pots/sculptures. Down the middle of the restaurant there were four large circular lampshades which were nice. Three booths at the back and one large circular one right by the door - with the rest being table/chair seating. About a dozen tables outside as well. I would say it averages out to a 3 due to a lack of colour and vibrant pieces - and it was also very dusty indeed.

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