Kensal Rise - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, September 11, 2025
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The manager Sophia was very pleasant, I had not such a good experience via delivery the night before and she rectified this with replacing my meal. She was very friendly and professional. It is very hard to find customer service this good and manager which does her best for the establishment. Sophia was great and my chicken wrap was delicious, as well as the meal I was reimbursed for.

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