Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
3 (10 - 15 mins - Nando's average)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I had such a lovely experience at Nando’s, and I especially want to mention Jen, who was absolutely amazing. She was so friendly, kind and welcoming from the moment we arrived, and her customer service was genuinely outstanding.
Jen went completely above and beyond to make sure we were looked after and had everything we needed. You could really tell that she cared about giving customers the best experience possible, and her positive attitude made such a difference.