Ilford - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, October 20, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We were greeted promptly and with genuine smiles and kindness. We ordered at the till with Zahra who was super kind and had a great energy. Our food was great but we were a but disappointed with the fries. However, Kimbo who I believe was a manager came over and quality checked our meal. When we expressed our opinions about the fries, Kimbo quickly got us some new ones and did it with a smile! I havnt been to nandos since I was a kid. And I'm vegan now, so we were excited to try the vegan food. I grew up in Ilford but havnt lived here for the last 10 years so visiting Ilford Nandos was nostalgic and didn't disappoint. It was all round a great experience and we were super impressed by the service above all. Great work Ilford Nandos, I hope all the staff are appreciated and rewarded because they were amazing

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