High Street Kensington - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
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Number of Visits: 
How Busy?: 
Date of Last Visit: 
Saturday, March 21, 2015
Time of Day: 
Weekend Lunch
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Only my second visit here ever, the last time being maybe a year ago and this branch is definitely one of the best in terms of decorations, size and friendliness of staff.

Got there just before twelve and were probably their second customers, the branch was empty apart from a set of three builders. Maggie greeted us and seated us before returning to the til to take our orders. Again asked for the chicken piece preference, used my free quarter for a leg and ordered a breast to go with the garlic bread and chips. Elliott pointed out they had a sweet potato wedge price stapled onto the menu so looks like they'll be a regular on all menus soon.

Food took eight minutes to arrive if I remember rightly. The free quarter separated from the main meal was hotter than the other chicken surprising the rest of the meal was a bit warm. Plenty of chips, plenty of peri salt but that didn't cover the fact they weren't hot. Also there was a lot of unwanted bits on the chicken but the mango and lime was smothered over it.
The water machine said out of order and I asked if there was another. Maggie said the ice didn't work and water was fine, but I discovered a second water machine on the underground floor. Who wants to drink tepid water? No one, that's why they get a 3.5 for quality of food and she lied to me.

Maybe a bit early but I used the loo when we first arrived and the toilets were not prepared yet to receive people. Left forty minutes later and they were still the same and it was dark when I entered. Where we sat, the wall was made of what looked like cherry seeds or a type of nut shell stuck in treacle, very nice and unique. The artwork was really nice here. The top floor brightly lit and open with plenty of space between tables, one huge long one in the middle with scattered ones around the wall. In the back of the top floor is whAt looks like a mini balcony with about four tables outside but this is only for spring or summer use.

About 7-10 minute walk from high street Kensington underground station, it is very easy to get to. Plenty of buses along this route towards or from hammersmith and Central London. Plenty of shops to mill around in if there was a wait. Also very close to the odeon cinema on the other side of the road. This would be a very good branch for a reviewer dinner also... Just sayin

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