High Street Kensington - Adam Nicol Review

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How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, February 8, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As soon as I saw this branch was open I hopped in the shower and begged my girlfriend to come with me! And soon enough I was on my way there. Unfortunately the closest tube station is on the Circle and District lines which are the worst lines ever, it took us 20 minutes to get from Earls Court to High Street Kensington on the tube, though it’s only a 10 minute walk. But eventually we got to High Street Kensington tube station, turned left and walked down the street until we saw the Nando’s sign. The pavement outside was dug up so I couldn’t get a decent photo of the front, the door is a bit awkward it seemed to blend in with the front of the branch from far away.

Friendliness of Staff – The greeter was sooo friendly, she had a huge smile as she welcomed us and asked us how we are and if we wanted a table, then she showed us to our table still being all smiley and complimented my angry birds hat, this has happened a few times in Nando’s now, and it’s always a happy start to the meal. The rest of the staff seemed to be having a fun time, probably excited over their first day; they were always chatting and having a joke with each other, though not to the extent that they overlooked any customers. The guy who served me was pretty friendly as well. I’d give the staff 5/5.

Speed of Service – As this is the first day for this branch, the staff didn’t know the table layout well, they had diagrams of it stuck over the food waiting area, I had the perfect view of this so I sat and watched my food getting plated up, they nearly forgot my Peri-salt but remembered it just before they brought the food. It took about 10 minutes to arrive and that’s with about 10 seconds of the Nandoca wandering about looking for our table with my food, I ordered dessert at my table after they had took my plate and it got brought over in about 5 minutes. 3/5 for Speed!

Food – The food was amazing, I wasn’t expecting much since it was the first day but it was fantastic, the chicken was covered in extra-hot sauce and was cooked perfectly, it tasted amazing. The chips were really hot and a struggle to eat at first, also there was hardly any Peri-salt on my chips, I should have probably asked for more and I’m sure they would have brought it over. The garlic bread was delicious as well, It was both soft and crispy in different places and just tasted fantastic, this was some of the best food I’ve had for a while 4.5/5 !

Décor – The décor in this branch was quite interesting, there’s nothing really special about the paintings on the wall, but it had a huge section of wall covered in some kind of nut shells, this was pretty awesome, It has a glass roof over the back part of the branch would be nice on a sunny day, and a small outside eating area with tables at the back, with stacks of huge red pots behind them, you can see these in the only decent picture I managed to take. Above the tills there was a huge line of Peri-sauce bottles around it, and below this a huge line of wine bottles. This branch had some of the tables which have sauces on them, sliding bits on the table which had every type of sauce in, well the one closest to us was missing Lemon and Herb but I’m not a Nando’s noob so I didn’t care about this. Most of the seats in the branch are weird black plastic ones which aren’t really that comfy, but around the edge of the branch there are comfy bright red seats, though these don’t come with sauce on the tables. 4/5 for Décor!

The frozen yogurt machine was broken when we arrived but soon after we sat down people had arrived and were already fixing it, and before we were done with our meal it was fixed! A bit odd that it was broken on the first day but maybe they just got a dodgy one.

In conclusion this was a brilliant branch and I’m so glad I went there on the opening day. I highly recommend this branch, even though it’s slightly awkward to get to. 4/5 for this branch overall.

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