Harrow - St George's - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, August 23, 2014
Time of Day: 
Weekend Lunch
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There's not much to say about this branch.
They have two entrances, both unmanned, so whilst there was no queue ahead of me, I still had to wait for someone to come over and give me a table. It's a very small branch, one floor, open plan so you can see everything that's going on from anywhere you sit. The sauces and drinks are bang in the middle too which makes it easy access.
When I did get a table, I spent five minutes at the counter waiting again for someone to actually serve me. A lot of staff working in the branch but none where you need them.
The food came in average Nando's time. I was on my own so there was no conversation and when the food did come there was a bit of onion in my mash which kind of put me off a bit. It also tasted funny and was a bit watery. The chicken wasn't cooked all the way through and was very light on sauce. One garlic bread slice was hot whilst the other was cold, both slices very small.
Maybe I'll give them a second chance to redeem themselves.

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