Harrogate - Elliott Review

Elliott's picture
How Helpful?: 
Average: 5 (3 votes)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, June 6, 2015
Time of Day: 
Weekend Lunch
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

New Nando's in Harrogate was the location. Scheduled to open at 1130, we rocked up at 1135 to see it hadn't opened. After a short wait outside we were greeted and shown to a table.

After a short time pondering the menu, I went off to order, joining yet another queue of hungry Nando's diners wanting to order. After a while I was served, and returned to the table.

The outlet is a reasonable size, and is in four parts. As you enter, you are next to a staircase going to the lower level. To the right of the door are a number of tables on benches. The right hand wall contains three booths. There is a small area on a 'dog-leg' in the right hand corner with a few more tables. Till and grill is on the rear wall, with cutlery and sauce area immediately behind. Decoration is quite funky, with some rather nice unique aspects including suspended flower pots, some rather funky light shades, and mosaic artwork. I didn't visit the basement so don't know what is down there.

The meal arrived after a painful 20 minute wait (come on guys) after watching my food on the counter for at least 10 minutes. I ordered 1/4 chicken lemon and herb with garlic bread and salad. The chicken was hot, but lacked peri-spice and wasn't all that great to eat. The garlic bread was rather tasty and I really enjoyed it. The salad was a bit bland, although fresh as we saw them bring it in from Tesco whilst ordering. It was fairly quickly eaten, having waited what seemed like an eternity for it to arrive.

Staff were OK, quite slow with most things, and a little too keen maybe.

The outlet is located on Parliament Street in Harrogate town centre. Other items of interest near this store include a Wetherspoons, the famous Betty's tea shop, and Jamie's Italian. It is a 5 or so minutes from the railway and bus stations. There is no parking in the immediate vicinity, with the spaces outside reserved for permit holders. The nearest large car park is at the railway station.

A very well decorated outlet, but one to visit maybe in a few months when things have settled down. You can tell everyone here is new, which is probably why it seemed to take forever to do anything.

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