Great Portland Street - Eduardo Suarez Review

Eduardo Suarez's picture
How Helpful?: 
Average: 4 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, October 11, 2011
Time of Day: 
Mid-afternoon or Late Evening
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was nearly 9pm so quite late for an evening meal, but it wasn't the tidiest of restaurants.. they were trying too hard to get the quaint look personalised by having all the furniture too school like.. school science lessons were never comfortable.
Nobody greeted me at the door, and I had to go straight to the counter, where the staff member was on the phone with no effort of signalling other staff over.
There were no smiles, and there were no forks... Nobody seemed to monitoring the chickens...

Once these issues were sorted with the order the actual food was great... even though the chickens weren't being watched!
I'd say it made up for the service if it wasn't for the seperate cheese in a bowl for "garlic bread with cheese".. (I use it as a test as 50% of Nando's question if it's ok to have the cheese seperate or not at all, but this is the first time it's come like this!)
The toilets were shut and only the disabled was available with a questionable lock, so just a quick wee. no airblade!

Also, have 2 bonus photos of london landmarks... one, the BT Tower near the Nando's, and finally Tower Bridge, just to prove I had my camera on the wrong setting so not all my photos will be bad ;)

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