Glasgow - Silverburn - Ryan Review

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, November 28, 2015
Time of Day: 
Weekend Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After a 20-mile training run, a Nando's was well in order! I was off to Hampden Park, so a stop off at this Nando's beforehand was a must. The Silverburn Shopping Centre is just off J2 of the M77 and offers thousands of free spaces across three coloured zones. The various P signs on the approach advised all car parks were FULL, so I found one of the few spaces left in the Tesco Extra car park which offers free parking for 3 hours only. Silverburn is also 1 mile walk away from Corkerhill and Kennishead train stations. There are a whole host of shops and eateries, as well as a Cineworld within Silverburn.

This Nando's is like many others that are part of a food court in that there's no "inside". There's a waist-high wooden wall separating the restaurant from everybody else walking by. There's a big mural painted above the till area, but this is the only thing that makes it stand out as a Nando's... There's no Nando's groove - and what you get is the radio from the grillers who are listening to something dreadful like Kiss (the station not the band) or Capital mashed up with the faint echo of the music being played in the shopping centre. There were some mashups of Jason Derulo and Billy Ocean and OMI with The Pretenders. It was actually a bit of fun trying to listen to the mashup... but I digress. There were also a couple of pigeons that had gotten inside the shopping centre and so they were flying about and at one point swooped down to somebody's plate before realising it was a hefty guy who was guarding his chicken so he'd have probably smacked the pigeon reet in the heed. Not the Nando's groove I was after... :-) It does have its own toilets though and they are your standard grey slate.

Was about 1pm and it was rammed with a 5-minute wait for a table. I went for a chicken fillet burger and chips - as had to leave a bit of room for me Hampden Scotch Pie - and despite the restaurant being full, it came in four minutes. I'm not sure what happened here though. The chicken fillet was very thin, so thin you could have confused it with Bernard Matthews chicken roll, only instead of being floppy like Bernard's, it was very, very dry. It pretty much crumbled as I bit into it. It was also cold (a bit like Bernard's when you get it out the fridge). There's no way this had just been finished off on the grill. There was also no sauce on it and only mayonnaise. The portion of chips was plentiful, but they too had gone cold and were a bit soggy. A very poor meal indeed.

Staff were pleasant enough, but even they could not save this one.

Comments

Ella's picture

I like Silverburn Nandos.
Sometimes Chicken not hot but it's ok.
Downside hygiene behind the counter too poor,staffs preparing food,sweating,talking not a proper hygiene.
Finally uniform should be change to a brighter colour to show their level of cleanliness.

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