Feltham - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
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Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I'm really glad this branch has improved as it was becoming too embarrassing to take people there.

In saying that however, it was really busy so food took ages to arrive and the girl didn't believe me when I said ordered wings, as had my friend and they were the last to arrive after I'd been eating everything else.

I had a free chicken wrap for the orange reward but only one half of the wrap had chicken in it, the other half was just halloumi and a bit of pineapple. Re-training is probably needed for the wrapper in the kitchen.

The guy who greeted us and let us pick the table took away the Barci stick after my friend had only received her wings. He asked if everything was okay to which we said no, and he still went off with it. Maybe that's what they do now? A lot of the staff were different to the last time I was in there, I wonder about the turnover.

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