Essendon Fields - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Time of Day: 
Weekend Lunch
Date of Last Visit: 
Friday, December 7, 2018
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Informed staff member that I wanted to pay with my credit card , held up card in my hand , gave my peri perks rewards card to scan and staff member redeemed my points to pay for the food 145 points ,very disappointing, manger came over and told me she couldn’t add points back on , she then berrated the staff member in front of me and other waiting guests , not a good look , I had to then say could you please start my order whilst you try and fix this . No fix occurred and now I am down 145 points that I did not want to use , come on Nandos !

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