Epsom - Damien Review

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Friday, April 22, 2011
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The small restaurant is situated just a couple of minutes walk from the train station and high street, and early on the bank holiday afternoon of my visit, was pretty quiet.

There were a few mums with babies, and a few small groups, clearly mostly people taking a break from shopping.

We were welcomed politely by multiple members of staff, and shown a table near the service area.

The layout and interior design of the 30th Nando's to open in the UK harks back to the very first, opened almost 9 years prior in Ealing Common.

There isn't all too much capacity inside, and though it was at the time overstaffed for the number of diners, I can imagine huge queues forming around the doorway at peak times.

The service at the tills didn't take too long, and the food was quick.

I never had any issues with the flavour, quality, or spiciness of my own food, but those of us who had ordered chips were disappointed to have them served in a small ceramic dish (much like the spicy rice), making the porting maybe just a third of the size that one would expect if they were served directly on the plate.

The restaurant was actually so quiet that the staff turned off the heating hood for the latter half of our duration there, and had time to chat.

I guess this may have been the calm before the bank holiday storm.

Overall, it was a pretty good laid-back experience. The food was good, and quick, and three different members of staff either thanked us or wished us a good day on the short walk to the door.

There are plenty of much larger and more prominent Nando's restaurants that could well do with taking a leaf out of this little one's book.

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