Enfield - Jester J Review

Jester J's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, June 26, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff clearly stressed / short staffed / too stretched in this place OR they just don't care. Big queue of customers and lots of empty tables does not give out a good vibe to anyone. Lady taking the order although experienced looked unsure at times. Had to wait too long for a table. At first only one person cleaning tables. Not acceptable. Becuase the upstairs is bigger and has more seats they need to make sure the ground floor level is excellent. They did not on this visit. Not enough effort to manage the queue or it's expectations. On the up side, the food was good. The staff did try to make an effort once the food was ordered. One big minus - I am told the ladies was disgusting. My daughter just took one look and walked out again. Do not expectthat in a Nando's. Would only re-visit this branch purely for the food, certainly not the service.

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