Dudley

Average Rating: 
4.30 / 5

Staff: 
Average: 2.5 (2 votes)
Speed: 
Average: 2 (3 votes)
Decoration: 
No votes yet
Food: 
Average: 4.5 (2 votes)
Birmingham Road
DY1 4TB
01384 254018
Halal: 
No
Parking: 
Free, right outside!
Photos submitted by: Marc RYN
Full Reviews:
Katherine Baker's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, February 20, 2016
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is a place to drive to as little public transport. Foid was very hood, toilets poor and the service a bit slow

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, February 13, 2016
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Our first Nando’s trail trip of the year brought us to number 96 in Dudley. Five of us took a Saturday morning train to Dudley Port, which is the nearest station to Castlegate Leisure Park, which houses the restaurant. Castlegate is neither near the station, or the town centre, but a full mile of walking down a straight but pretty boring road.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 19, 2015
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Manager extremely rude and dismissive will not be coming bk food was very late we had ate while the rest of the party were still waiting . Not a great experience

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, September 21, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a wonderful experience from the moment I walked in I was greeted with a friendly smiled and welcomed by Montel.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 11, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

all the staff was very interactive with my family especially one member of staff Montel Bell. He was always checking on us making sure our meals were okay an if we needed anything.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Wednesday, September 2, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really enjoyedthe meal, the guy Montel who served me was amazing in how ge presented the meal to me. He was very polite and helpful.

Daniel Fahey's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, April 13, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great food and service. We were lucky enough to sit on the terrace/ entrance to the mall. Loads of parking as it shares the merry hill shopping centre site. Although me and my partner like nandos there has never really been close enough to be a regular eater, until now with Sutton Coldfield opening soon. If I win the chance to eat for free on the dry run day(my 30th birthday) I'll definitely recommend nandos Sutton Coldfield to my colleagues at Sutton Coldfield fire station.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, April 6, 2013
Time of Day: 
Weekend Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A pre-match Nando's was in order after a 2 hour drive from London up to the West Midlands. According to the Rate Your Nando's Map, the nearest Nando's to the Hawthorns at present is Dudley Nando's and we were pleased to find it on a lovely spring afternoon even though our sat nav struggled as the leisure park doesn't have a number. We were able to park right outside the restaurant and it was free of course, bonus!

Mark_Rose's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, April 6, 2013
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very friendly service, good portion sizes, extra salt was given to us when requested and would go back if in the area.

Teddy's picture
How Helpful?: 
Average: 4.5 (2 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Tuesday, March 5, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've been visiting this Nando's since around the time it opened (maybe 2003). It very rarely disappoints. In 2005-06 the wife and me were regulars and yes the staff always recognised us. Visit less frequently now as the kids aren't such big fans, but was pleased to find the standard is still as high as ever when visiting last week.
Externally the building is starting to show its age now. It's a stand alone and must be 10 years old. Could do with a spruce up!

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
50+
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, February 16, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I LOVE NANDOS !!!!!! its beuatiful, the food, the restaurant, the people ......ohhhhh my god!!! I THINK HONESTLY GOD CREATED THE BEAUTIFUL PLACE...

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, December 2, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff at this Nandos are AMAZING, the food is always good, quickly served and more importantly we are always recognised when we walk in for our twice weekly feed there!

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, July 20, 2011
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Love this nandos. We are always made to feel so welcome. My Other half got discount using his NHS card. Love that nandos recognise what the public services do for us and give them credit for it! Cinema, pub and bowling alley right next to the restaurant, nandos is a perfect starting point for a fun night with friends or your partner. Plenty of parking if not right outside there is a HUGE carpark behind the cinema 1 mins walk from the restaurant!

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Wednesday, December 1, 2010
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not very impressive staff. Don't seem to be motivated one bit. Some can't even speak English.

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
5-10
Date of Last Visit: 
Wednesday, May 5, 2010
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Cinema nearby!

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
50+
Date of Last Visit: 
Friday, January 15, 2010
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nandos - My favourite restuarant
Food - Amazing everytime
Cleanliness - clean everytime
Staff - talk to us & help us
Cinema - Showcase
I get discount because I work at Rentokil Initial
Parking - on the night its hard to park lunch - you can park anywhere

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, December 17, 2009
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is just off the Birmingham Road in the Castlegate Leisure Park and has the normal culprits found at such places - a Showcase, Bowlplex, Frankie and Benny's etc. It's only a few minutes off the M5 too so pretty easy to get to. The free parking is a bonus too.

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
50+
Date of Last Visit: 
Friday, December 4, 2009
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff at this Nandos are AMAZING, the food is always good, quickly served and more importantly we are always recognised when we walk in for our twice weekly feed there!