Darlington - Anonymous Review

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How Helpful?: 
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Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, August 1, 2016
Time of Day: 
Mid-afternoon or late evening
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the veggie burger with a simple salad and my girlfriend had the butterfly chicken with chips. The burger was tasty but it was quickly put together, and the simple salad looked like it had just been dumped in the bowl. My girlfriends chicken was chewy and overdone. I could understand a drop in standard if the restaurant was busy but there were only a few tables occupied. Once we finished our meal we were waiting for the plates to be taken away for longer than necessary (staff walking past and going to chat behind the counter) not actively seeking work. There seemed to be people stood around not doing much at all. When our plates were taken away the woman said 'are you finished, yeah?' and that was it, no friendly comments or a question of whether we wanted coffee or dessert. I thought this was poor service. If it had been busy it might have been understandable. All in all it was an ok experience but we wont return to this restaurant as it isn't as good as the Durham one.

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