Covent Garden - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, September 12, 2026
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very upset with rudeness of staff. We came in at 10:40 and was told to order in 3 minutes, fine no problem. We sat down and waited for our food to arrive. Once we started eating the staff came over 4 times to tell us to hurry up, by which time it was only 10 minutes to 11pm and we were already trying to eat quickly. They removed the nozzles from the refillable drinks we had paid for, all before 11. On the 4th time the waitress reminded us to hurry up I explained that she was stressing us and that I wasn’t enjoying the food, and there was no understanding from her. We are very upset because this was my son’s birthday event and a shame.

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