Colchester - Tollgate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, July 19, 2021
Time of Day: 
Weekday Dinner
Rating: 
2.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Extremely disappointing meal after a lovely day with family at Colchester Zoo!
My chicken was dry, unpleasant coleslaw, chips were cold and my corn on the cob looked and tasted like it had been sitting around for days! I wouldn't serve food like this to anyone and I will certainly not be recommending this Nandos!
Staff were inattentive, no one asked if everything was o.k. Very poor indeed.

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