Chelmsford - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, July 22, 2025
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food was lovely and well presented however, the portion was lacking - barely any chips - less than average amount of pitta for hummus and pitta for the price point you expect a good portion.

I also have to comment how hard the wait staff work red and black polos I think. They don’t stop.
A man in a grey polo - possibly supervisory or manager role mid 40s maybe - salt n pepper hair did NOT Address staff appropriately- talking down to staff in-front of customers is not acceptable. He was also smiling with it which came across passive aggressive in my opinion I felt like saying to him how dare you speak to staff like that that clearly work harder than you! But unfortunately I did not.

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