Ottawa - Nepean


Average Rating: 
3.28 / 5
CA Canada
1461 Merivale Road
Nepean
K2E 5N9
(613) 749-7445


Parking: 
Nearby: 
Photos submitted by: Eduardo Suarez
Photos submitted by: Eduardo Suarez
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, November 17, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

I started going Nando’s since 2008. Since it became a fast food chain Nando’s quality was compromised. Not the same taste as it was before. Their hand washing tap in the washroom shocks everyone. My friend vomited once while washing hands due to very poor hygiene and sanitation. The quantity of food serve these days is significantly reduced and price went up.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, March 18, 2023
Time of Day: 
Weekend Lunch
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

This is the second time we came and returned having no food, even seating looked available. Staff said they have no room and they are out of any kind of chicken even they were serving takeout.
I am a big fan of Nando’s but this happening with me from last two times is very frustrating…

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, April 15, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Absolutly fantastic. Truly delicious and such a nice atmosphere.

Eduardo Suarez's picture
How Helpful?: 
No votes yet
Author: 
Eduardo Suarez
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, September 4, 2007
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

A brand new Nando's in a new country.... obviously we're approx 5 years ago now, but it was a nice restaurant.
No free refills on drinks (UK only?!) but the chip spice was sprinkle as much as you can.

The 3 for speed of service seems harsh but the 10-15 minutes was correct.. it was more like a traditional restaurant than a UK Nando's.