Cambridge - St. Andrew Street - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, December 15, 2016
Time of Day: 
Weekday Dinner
3.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Someone needs to talk to Nando's about how the staff decide who gets what size chicken. I'll come back to that....

This branch is about a twenty minute walk from the Leisure Park in an almost straight line. Literally walked from that branch to this one passing the Cambridge Botanical gardens on the way and the war memorial for lives lost in the First and Second World Wars.

Took a while for someone to come greet me, then another 3-4 minutes to get my order taken as they decided to cash up a till and had no one there to serve the customers. Chloe G then came over, took my order but chucked away my loyalty card receipt without asking if I wanted it (or giving it with my normal receipt) so I made her reprint it for me.

The food arrived really quickly. In that time I nearly smashed a pomegranate peri bottle because it was so high up. Caught it upside down and it spilled over about ten plates and the sauce station. Wiped up what I could but that's not my job so...

The food was nice. 1/4 chicken mango and lime with sweet mash and garlic bread. It was some good stuff but the chicken... What are they being fed? Are they being fed? Are they on hunger strike? They aren't being fattened up enough or they're being taken too early from the living world. Is there a vetting process to see when a chicken is ready for the Nando's kitchen? And then who decides that I should get that young chicken?

Anyway.. This branch could ramp up their customer services a bit. Squishy toilets too.

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