Camberwell - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 21, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So i walked in, no one to greet me i went to the loo. Came back, still no one to seat me so i found my own table. About five members of staff walked past me and went outside, some sort of drill? Five people queuing to order and only one til? Staff walk past until someone finally opens an extra til.
The set up of this place is terrible. The seating has been arranged most dreadfully and there are no decorations or paintings anywhere. Barring minor chicken statues and african bottle work, there's nothing to distract you here. The music is also inaudible above the chatter across the restaurant. Anyone and everyone bumped my table which was also wobbly before & after i got my food, fifteen minutes of waiting.
The garlic bread was warm and not left long enough on the grill. The mash was warm but there was plenty of it. The chicken was hot but burnt. I'll also add that i was given a wine glass as obviously not trusted to only be drinking water.
Surly staff, lack of presence, okay food, not one of the best experiences and no straws!!! Was only at this restaurant as my plans changed 3 times, I wish I'd gone to another one.

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