Brentwood - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 7, 2016
Time of Day: 
Mid-afternoon or late evening
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Popped up to Brentwood from Romford, famous for the Sugar Hut as seen in T.O.W.I.E. 12 minute hilly walk from the station I passed a shop called Gemma Collins before I came to the high street. This branch is situated exactly like St Albans so I felt like it was the same place.

Greeted straight away by two Nandocas in the doorway and I opted for a two seater table just in the window so I could see outside. It's quite a dark branch now that I think about it. Went to order and took advantage of the orange reward to get a free half chicken (not a whole one as suggested by Kim). Mango and lime of course, I added sweet mash, garlic bread and a gelado to that which arrived in about 8 minutes.

The food was great. In terms of service and taste Brentwood was definitely the better of the two branches that day. Plenty of mash, plenty of taste, the chicken was delicious, succulent, soft and juicy all the lovely words to describe nice food.

The staff were really nice, really put up with my requests. I asked for a large glass instead of a dinky one for my water as I was so far away. No problem. When my food came over and I asked for a takeaway bag, no problem though I was given a plastic thing for cakes which I asked to get changed. No problem, very accommodating.

The toilets did not let them down either. They're right at the back of the restaurant and up a short flight of stairs. There's a huge picture hanging down as you come up, mostly yellow paint with a bit of blue at the bottom. A very plain picture by Nando's standards but sometimes subtle is a good. A good branch overall.

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