Brent Park (Neasdon) - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, August 15, 2015
Time of Day: 
Weekend Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Normally this Nandos does not disappoint but this time, they even made the food wrong. Slow service. Really upsetting.
I ordered Beanie burger, no mayo, with cheese. They made this with the mayonnaise, we had already been waiting about 20-30 minutes for the food. Then I couldn't find a staff member to tell because it was busy and the staff kept ignoring us when they walk past e.g looking down.
So I got fed up and just went to the counter and told them it's wrong. Had to wait another 10 minutes for my burger.
The garlic bread was undercooked that day, seemed like it was rushed.
Peri peri chips were fine, and I got my Perinase too.

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