Bradford - Leisure Exchange - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, September 5, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not good on this occasion. Queued at 6.30 to get into restaurant as was busy but we sat down at a table at 6.50. Ordered food and it came very quickly (5 mins later) and wasn’t as good as usual.
Refillable drinks were flat so we mentioned it to a staff member who did replace them with cans.
Restaurant was empty by 8pm. Asked if we could order desserts and were told they were closing early due to Covid??? There were 6 staff members on duty at the time.
Potential customers arrived at 8pm to be turned away.
Expect there was no manager on site and staff fancied an early finish or that’s what it looked like.
For the first time in years I was very unhappy.
Restaurant closed at 8pm as

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