Bracknell - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, February 24, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was really disappointed with the service at our local nandos in Bracknell town centre last Sunday. We sat down at our table and found there was no malt vinegar at the sauce station and no plates. We asked a staff member for malt vinegar which she replied they had none in quite a rude manner. I then asked if she can have a look around to check if there are any free ones on the tables, she did this but with a sigh. We then got our food and had cold garlic bread, we asked for new hot ones, the next lot came out and was still cold!! We then proceeded to ask for some hot ones, the waiter was so rude when we stated this, he then tried to pick up the garlic bread off our sharing platter with my fork!! I told him to leave it. The garlic break that came out was still cold (why the chef didn't check whether this was hot or not, I do not know!) We then just gave up, ate the rest of the food which wasn't the best cooked and then left. This experience was really disappointing, especially as we visit this nandos often.

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