Boldon

Average Rating: 
3.90 / 5

Staff: 
Average: 5 (3 votes)
Speed: 
Average: 3.5 (2 votes)
Decoration: 
Average: 5 (2 votes)
Food: 
Average: 4.3 (3 votes)
Abingdon Way
South Tyneside
NE35 9PB
0191 519 2011
Halal: 
No
Nearby: 
Retail park is home to a large Asda and a Cineworld. Nearest Metro station is Brockley Whins, which is 1.5 miles walk away.
Parking: 
There are hundreds of free parking spaces on the retail park
Gallery
Photos submitted by: Anonymous (not verified)
Photos submitted by: Pompey Ranger
Photos submitted by: Pompey Ranger
Photos submitted by: Elliott
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, February 12, 2025
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Amazing staff both front and back of house thank you ❤️

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 24, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Visited nandos Boldon tonight.
Fast food service despite the restaurant being busy.
Food was nice and hot and very tasty.
Customer service was fantastic, Sylvia was very friendly and provided such a fantastic service to us. Nothing was too much for her. I would recommend and will be visiting again soon.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, January 26, 2024
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A treat from my two young sons for my birthday. We'd had a bit of a wait for a table so the manage compensated us with complimentary food.
Food and service was outstanding...I hope the manager gets some praise for his very kind gesture. Can't wait to go back.
....and my kids saved their ££.....THANK YOU

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, August 22, 2022
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered a sunset burger, one of the chicken thighs was pink! I asked a member of the kitchen if it was okay to eat and a lovely girl called Steph asked if I wanted another one, she then proceeded to bring it to the table however I was Finished my meal, I asked if she would put it in a take away box and she done it straight away, she was so helpful and so kind! Honestly the best service I’ve had from staff at nandos, she deserves some recognition!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, June 26, 2022
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lovely staff food was great

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, October 17, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really quite disappointed with our food tonight, I chose Nandos for my birthday meal out as I've really enjoyed it previously. Chicken portions were a lot smaller than usual and not nearly as nice as my last visit my daughters butterfly chicken was burnt on the bottom and the restaurant, although very nice was really cold, we ate with our coats on!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, October 6, 2021
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

good innit

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Empty
Date of Last Visit: 
Thursday, May 20, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've been coming to eat at nandos sfor years, eating there 4x a week. Just want to put across that I think the new adjustments to your pittas and wrap arnt that great :( I won't be coming no where near as often

Vicki Lang's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Vicki Lang
Number of Visits: 
2-5
Date of Last Visit: 
Sunday, December 17, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ordered our food and it took over 40 minutes for our food to arrive. When it did arrive, we had to wait a further 10 minutes for some of our sides. Not the best experience I have been to others with much better service.

Kyra Bell's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Kyra Bell
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, March 6, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was told a 15 minute wait, after 30 minutes a member of staff comes over to me and tells me theres no spicey rice left. After watching other customers get served after me and ordered spicey rice and got them before me i was very disappointed. I changed my side option. It took a further 15 minutes for the food to come. The chicken was dry and the hot sauce was none existent. The not so creamy mash was hard and tastless.

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Monday, October 5, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store in the colliery town of Boldon is definitely the best thing in town, in a new shopping development on the outskirts of the town centre and on the main roads close to the Tyne tunnel.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, August 7, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So onto the second Nando's of the day at Boldon - which now being a Friday evening, things were quite busy inside, but there were still a few tables free so was seated straight away at a four-seater just to the left of the entrance. The chairs at this table were quite funky as the legs/chairs themselves didn't move but the seat span around - which kept me entertained for a little while...

Elliott's picture
How Helpful?: 
Average: 4.9 (7 votes)
Author: 
Elliott
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, February 22, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

With a new Nando's in the area, it seemed an opportune moment to go and flex those Nando's wings and give it a try. After a snowy drive up the A19, I arrived Boldon. Parked, and went in to Nando's. I was greeted by a Nandoca almost immediately, who wanted to sit me next to the door. I declined this table, and was re-seated somewhere a bit warmer. It was quite busy when I arrived, but still enough free tables to pick out a reasonable sitting spot.