Birmingham - Resort World

Average Rating: 
3.55 / 5

Staff: 
Average: 4.3 (3 votes)
Speed: 
Average: 4.5 (2 votes)
Decoration: 
Average: 4.5 (2 votes)
Food: 
Average: 4.5 (2 votes)
Pendigo Way
B40 1PU
0121 767 5881
Halal: 
No
Nearby: 
As well as an Cineworld IMAX, there's a huge 24-hour Genting Casino (the largest in the UK), many boutique/designer brands and other eateries. It's only a 10-minute walk from Birmingham International train station.
Parking: 
If you are parking at Resorts World then, the parking is quite reasonable. Charged 24hrs a day, £1/up to 3hrs, £2/4hrs, £3/5hrs and £6/24hrs and then on Arena event nights (6pm-8am) £1/up to 3hrs, £10/8hrs and £20/14hrs. You can get £4 off the £10 charge on event nights if you spend £20 at a particular restaurant. Cinema-goers can parking validated for free.
Gallery
Photos submitted by: Anonymous (not verified)
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, April 14, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

WORST Nandos ever. Server hardly spoke no acknowledgment. 2 orders placed same time same table. Starters arrived ok. One main order received no problem. Second order didn't appear three times had to ask where food is. Two tables by us came after us all received their orders eat it and left we were still waiting. When food did arrive it had been sitting on hot plate for ages? So was dry,tasteless vile couldn't eat it. Will not return.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, September 27, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hi, I really wanted to leave a review for a employee called ‘David’ at Birmingham resorts world Nando’s! His customer service was amazing! Very friendly and super helpful! Thank you David!

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
James RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 9, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Luckily we arrived late enough that the queue was finally finished and we were sat straight away.

Overall a nice Nandos but food was disappointing. My wrap wasn't spicy at all despite being extra hot, and the chips were average.

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, July 29, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very enjoying meal good polite greeting at the door from Luke.Meal was served quicker then expected and was very enjoyable.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, January 8, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quite disappointing for a first time visitor. Ordered 2x 1/2 chicken, chips and garlic bread and
1x nandinos chicken strips, chips garlic bread

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, March 18, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A horrific away day at the Hawthorns could only be salvaged by a new Nando's in the Birmingham area, although the queue to enter the already full-up car park at Birmingham Resort World meant the start to this Nandventure was much more tense than we may have liked!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, October 14, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is in an impressive location at resort world looking out over the Pendigo lake opposite the NEC, and close at hand to the Casino and the Cinema. The car park was quite full and quite expensive and a bit of a walk.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, July 3, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The view outside the restaurant is great, the atmosphere is nice and staff are very polite.

Brazil33's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Brazil33
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, March 10, 2016
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Our waitress Taylor was brilliant, very friendly, efficient and attentive but not over bearing.

Ryan's picture
How Helpful?: 
Average: 5 (3 votes)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, March 3, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Finally got round to visiting this Nando's over two weeks after opening - and this was my 350th (currently open) UK Nando's!