Basildon - Mayflower

Average Rating: 
4.32 / 5

Staff: 
Average: 4.8 (4 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 4 (3 votes)
Food: 
Average: 3 (2 votes)
Mayflower Shopping Centre
14 Gardiners Lane
SS14 3HZ
01268 285 240
Halal: 
No
Nearby: 
This Nando's is easily found as the Mayflower is signposted off the A127, but you can only get to it heading Westbound - and it's the same turn off you'd use for Festival Leisure (where another Nando's is) - one to get to by car. On the retail park are your standard large chain shops and eateries such as Sports Direct, Next Homebase, KFC, McDonald's etc...
Parking: 
Hundreds of free parking spaces for up to a three hour stay.
Gallery
Photos submitted by: Ryan
Photos submitted by: Gerry Louis
Photos submitted by: Gerry Louis
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, May 6, 2025
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food was amazing hot, fresh and all very well cooked. Very hard to find the creamy salad dressing so was great to find it at this Nando’s it made the food even better. Paige J was genuinely the most helpful and attentive server, I’m autistic and I struggle with interacting with strangers and she made it really easy to ask for things I needed and encouraged me to do so. Thank you Paige!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, May 6, 2025
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Thoroughly enjoyed our visit!
Food was great as usual and the return of the creamy salad dressing was the icing on the cake… or sauce on the spicy rice!!

Honestly one of the friendliest restaurants; Paige J was our server and was very attentive, couldn’t do enough for us and almost insisted on getting our drinks.

We were genuinely really impressed, our only disappointment was that she didn’t get our full tip!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Wednesday, October 23, 2024
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I absolutely love this Nando’s location! The food is always delicious, and the staff are so friendly and efficient. For me it really stands out compared to other Nando's locations nearby – you can tell it's run by people who know what they're doing.

The only thing is that the women's bathroom could use a little attention, as there never seems to be any soap available.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, September 26, 2024
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Kim is a wonderful member of staff who always strives to make us feel welcome. She is one of the main reasons we return to this restaurant.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, October 21, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was old on entering that if we ordered at the desk, we must pay in cash. Or order via the QR code at the table and pay by card. One waitress on the entire floor. Ver nice staff but when i eat I want a dining experience at least to be able to ask a question. I do not want to sit isolated with a QR code and menu. It was £70 for 4 people for a simple lunch one course & water. Way too expensive .

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, July 23, 2021
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Courtney, Bela and james were honestly so helpful and took the time to help me with my query. Couldn’t praise them more highly!

Mel's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Mel
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Thursday, April 25, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We normally love eating at this Nandos, but there was over 30min wait to get seated then nearly an hour on top until we received our food, aslo my veggie burger just seemed thrown together as all the salad was at the front then the burger and at the back was all the sundried tomatoes.
When we asked why the wait was so long they said there was a lot of take away orders, but to us they seemed very understaffed as tables where no get cleared.

Anonymous's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, February 3, 2018
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Double chicken in pitta . Parking fine

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, October 8, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Live locally do visit fairly regular
When fisst opened didn’t have efficient staff
But now excellent competent staff with great management
Nice to see
Make sure you reward them
Satisfied customer
Lee Smith
07525857431

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 5, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my friends ordered a nandos last night 4/10/17 and the service was magnificent, we was served by Anabel and she was very smiley, welcoming, and generous to us. An amazing meal with friends, topped off by great service by the staff, most especially Anabel. 10/10

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
James RYN
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, September 8, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Flight delayed so thought I'd take my chances stopping at a new Nandos on the way to Southend airport. Luckily it was still early so the Friday restaurant rush hour hadn't started yet, and we were seated straight away and served in what may have been record time!

No sooner was I back with the cutlery, than the food was presented in piping hot glory. We wolfed it down, and were back in the car on our way to the airport with time to spare!

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, April 16, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A very relaxed, welcoming atmosphere. The restaurant was comfortable, spotless and the ladies toilets were very posh! The food was tasty, hot and plentiful and the staff were very polite and helpful. This is the nicest Nandos i have visited. Well done all!

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, March 13, 2017
Time of Day: 
Weekday Lunch
Rating: 
4.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A brief job at the West Ham training ground that finished by 1pm left me in a decent position to tick off a nearby Nando's that I hadn't previously visited, and Basildon's newest Nando's certainly met the criteria. A lovely drive with the roof down on a sunny spring day concluded with a parking space right outside this swanky new Nando's and things just got better and better.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Wednesday, December 21, 2016
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this Nando's on my way back home. It's easily found as the Mayflower is signposted off the A127, but you can only get to it heading Westbound - and it's the same turn off you'd use for Festival Leisure (where another Nando's is) - one to get to by car. On the retail park are your standard large chain shops and eateries such as Sports Direct, Next Homebase, KFC, McDonald's etc... Hundreds of free parking spaces for a 3 hour max stay.

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, November 8, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This branch was the 5th Essex Nando's in two days and you know all of the staff I've met were so nice and genuine. The atmosphere inside was really great, the staff seem to still be learning but they have great camaraderie which was nice to see.