Friendliness of Staff:
2 (Quite rude, ignored me as they walked past)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
2 (An old Nando's, needs some investment)
Ordered our food at 7.16pm - Order DI147 - Franco.
At 8.05om I asked where our meal was and told it's coming soon.
At 8.13pm we received one meal and it took a further 5 minutes to get the second meal - over one hour from ordering.
People at a table near us waited even longer and eventually left without getting their meal.