Ashford

Average Rating: 
3.76 / 5

Staff: 
Average: 3.7 (3 votes)
Speed: 
Average: 3.5 (2 votes)
Decoration: 
Average: 3.3 (3 votes)
Food: 
Average: 3 (2 votes)
Eureka Leisure Park, Rutherford Road
Ashford
TN25 4BN
01233 665011
Halal: 
No
Nearby: 
A Cineworld is on the leisure park. ,Just off J9 of the M20 - one to get to by car as Ashford Train Station is miles away.
Parking: 
There are hundreds of free parking spaces on Eureka Leisure Park.
Gallery
Photos submitted by: Elliott
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 23, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

we ordered on the app, and ended up waiting over 25 minutes for our food, when it arrived, the chips were hot, and the chicken in the burger was ice cold. The place was very busy and noisy, and no-one was available to complain, they dropped the food at the table and left at high speed.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Saturday, August 5, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A staff member named David was very friendly and was a funny very nice guy

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Wednesday, August 10, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Butterfly chicken with 2 sides

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, April 20, 2022
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Delicious food, friendly staff. We’ll definitely come back. Thank you Uno

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, June 10, 2020
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hdhss

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, August 23, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I went to this Nando's after a really bad day around 9pm and my day got worse, when the chicken came it was undercooked and. I could not even cut it! That was the worst meal I have ever had at Nando's and I felt I had been cheated for money. I really wish I could get a refund I was so disappointed!
I could see how tires staff were so I did not want to bother anyone and make life hard, however I was furious and still am.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, July 15, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lovely service from Young , brown haired girl. From what I can remember , I believe her name was Laura or lauren. Very talkative and friendly , made our visit very pleasant.

Elliott's picture
How Helpful?: 
No votes yet
Author: 
Elliott
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, January 24, 2016
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another visit to what is now my local Namdo's, another visit that was very tasty! Food was really good - ordered a Churrasco Thigh Burger mango and lime with Peri-chips and Coleslaw. There was lots of spice on the burger, which was oozing. Large portion sizes with a generous sprinkling of peri-salt. Staff were excellent as always, restaurant very clean, and well stocked with condaments - an enjoyable visit!

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, January 24, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

New year, new Nandos and Ashford became my 151st branch visit. I'll be honest, I've left it a little late and can't remember much so this will be a short review.

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Elliott
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, November 15, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Entered the outlet and was greeted almost immediately by an incredibly friendly Nandoca, who asked where we wanted to sit, as we near enough had free-reign of the entire outlet. Seat picked right in the middle of the outlet, I went up to the till to order. The Nandoca on the till was great fun, laughing and joking with the group I was in, and really did make me smile whilst my order was being taken. Excitement over, I returned to my table via the cutlery and sauce area.

Elliott's picture
How Helpful?: 
Average: 4.6 (5 votes)
Author: 
Elliott
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, December 29, 2014
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Entered the outlet, and was greeted by the Nandoca, who asked where in the outlet I wanted to sit. As the outlet is split in to three areas, I chose to sit in the slightly raised section, to get a better view over the outlet. Unfortunately this meant I was put on a table quite close to the steps up to this part!

mxd869's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
mxd869
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, January 11, 2014
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Fantastic Nandos. Absolutely loved it.

Gym Monkey's picture
How Helpful?: 
No votes yet
Author: 
Gym Monkey
Number of Visits: 
5-10
How Busy?: 
Empty
Date of Last Visit: 
Wednesday, November 6, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great staff, food was good, just a bit of a boring branch in terms of decor. Still reminds me of a nightclub rather than Nandos.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, June 8, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Extremely rude waitress taking our order, ignored us to joke with a co worker initially, no enthusiasm, dropped our change on the counter and walked off, rude!

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, August 15, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located on Eurkea Leisure Park, with a Cineworld, Bannatyne's and the usual bunch of eateries you'd expect to find.

Arrived 5:30pm on Wednesday for a very late lunch! Only a few tables occupied but still a 22 minute wait for food.

Trish-the-Dish's picture
How Helpful?: 
No votes yet
Author: 
Trish-the-Dish
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, June 16, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ashford Nandos is consistently a mixed bag in terms of reviews. The staff are always outstanding. These guys love what they do and are glad for the custom. But the biggest problem I have with them is the turnaround of service. This is particularly problematic if you're having a quick bite before going to the movies.

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, May 6, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is set amid a out of town leisure complex with a cinema, gym and even a nursery, Parking is free but can be hard to find at busy times, getting to it is easy as its just off the M20.
There was a bit of a queue on entry, none the less I was seated quite fast but i had the queue to the counter (and all those takeaway customers) right behind me. The store was impressively clean and well decorated as were also the toilets at the back of the store.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, March 18, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was visiting my husbands parents in Folkestone and we wanted somewhere nice to eat, my husband then spat out the fact that the new nandos was open and I am a regular visitor to the Lakeside Nandos in Essex. We arrived and Lewis the host in the red shirt seated us and wished us a pleasant meal. After scrolling through the menu me and my husband popped up to the till where Jade took our order and also helped us carry the tray of hot drinks over to our table.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, March 11, 2012
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Never was a Nandos fix more needed than my most recent trip to Ashford. Chicken cheque in hand (spoils from my last not-so-great experience), we hit the restaurant just after 2pm, as the lunchtime crowd was leaving.

Again we were asked where to sit, and this time I opted for right in the hotseat, where I could see the action in the kitchen.

Trish-the-Dish's picture
How Helpful?: 
No votes yet
Author: 
Trish-the-Dish
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, February 19, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Today I need to get out of my funk... Have felt awful all week, so a dose of peri-peri will flush the lurgy right out of my system (I hope!). And I'm trying something different. I've never before strayed from the faultless formulae of a half chicken plus two sides. I mean, how can it get any better? Well, I'm about to find out.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, February 17, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Walked in to a very crowded Nandos feeling so hungry that I might just have to go elsewhere. Greeted by our host and he told us it would only be a 10 minute wait. When we finally got seated the host explained the menu although we had said we had been to Nandos before but it was nice of them to refresh my memory.

Trish-the-Dish's picture
How Helpful?: 
No votes yet
Author: 
Trish-the-Dish
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, February 11, 2012
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So I thought I'd let the dust settle after Ashford's opening week then give them another try once they were in their "groove". I wasn't disappointed! The staff treated us like long-lost friends and we were whisked to our table in seconds.

Trish-the-Dish's picture
How Helpful?: 
No votes yet
Author: 
Trish-the-Dish
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, January 25, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've been distracted all day... Not working, picking at breakfast and lunch... All I have been thinking about is the brand-spanking new Ashford Nandos!

It's located in the retail park with the cinema so is a popular spot, considerable development has gone into the area, and we had the pleasure of talking to some of the staff last weekend (prior to opening). It was a great start, they were as excited as we were about today's opening!