Aberdeen - Union Square - Lee Mason Review

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, January 4, 2012
Time of Day: 
Weekday Dinner
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is based in the new shopping complex of union square built on former railway sidings near the quays off market st, an impressive collection of high street brands, eateries, leisure and boutique. Fueled by the North sea oil industry these shops were on fire with trade and there were many American accents a midst the thralls of shoppers. Don't follow satnav or you will end up in an industrial part of the docks. Parking is 2 quid for first 2 hours then a quid thereafter but I found plenty of free parking on Palmerston road just outside the car park.
The store is on the first floor of the main mall opposite the entrance to Vue cinema and literally spills out onto the walkway. Lots of decoration and a nice vibe with the music playing, we had a short wait to get a table as this store is popular, being the most northern store its Father Christmas's local store, reason enough to visit if one was needed. The toilets were to the left of the tills area off a small corridor and were clean. The glass wall separating the start of the corridor from the till area contains lots of many small sauce bottles very reminiscent of a similar wall in one of the Bristol branches. In fact many of these small bottles were used for decor throughout the store, though some had been pinched as shown by the gaps.
Queuing for service was quite quick and the chicken didn't take too long to arrive and was well cooked though the skin was a more done than I liked. The sizing of the sides portions was very good and there was plenty of chips for everyone and a large portion of chips fed 3 of us well. The chicken portion is far larger than those in England a fact that is shared with all the stores I have seen in Scotland and is double that of some I have had in London. There is a good mixture of table types some of which are outside the bounds of the main store something I'm not too keen on, the lighting was low but not too low to see the food and there were plenty of paintings on the wall, pot plants abound and a nice vaulted wooden ceiling similar to Fife's. Staff were chatty as well and whilst at the till I was informed by a friendly manager that Nando's plan another store in Aberdeen, one in Dundee and one at St Andrews they were all quite jolly. Only draw back was the water machine wasn't working but they had left jugs of water on the side.
When we were leaving my mum left her handbag under the table and we were lucky it was still there when I went back an hour later, the next inhabitants of the table hadn't even noticed it.
Well worth a visit to this store.

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