Reading - Oracle Centre - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, March 14, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is the worst experience in Nando’s I have had, we ordered with our group of friends and they were waiting over 20 minutes after we received our food. Our friends had to go to the counter and collect there own food as the staff did not deliver their food to our table. We waited over 50 minutes in total to receive all the food to the table which I find disgraceful. We spoke to members of the staff which was unhelpful and the manager Helder was not understanding in the circumstances.

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