Liverpool One - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
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Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, February 18, 2016
Time of Day: 
Weekday Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is a very popular Nando's branch as we joined the queue already stretching outside the venue and were told it was a 20 minute wait. By ten minutes we were able to find seating in the front waiting area which accommodates at least 15 people and another ten minutes til we were given a table on the far side of the restaurant along the window. The window faces down into the high street where you can see the shoppers popping into Waterstones or people going into Jamie Oliver's restaurant. The queue outside the front door was going past the Odeon cinema next door to Nando's.

Already knew what I was ordering so took the table number and went to queue for another 7minutes. Was dreading the waiting time for food as it was so busy but it arrived in about nine minutes. The food was served hot, plenty of chips though there was only a light sprinkling of peri salt. The garlic bread wasn't all that toasted but the chicken was great, decent size breast portion, plenty of sauce on the chicken and no burnt bits which is always great.

The staff were nice and friendly, constantly buzzing around clearing tables and bringing food, there was always someone nearby if you needed anything. The restaurant is separated into about four sections, there's even a second till and grill area as you enter further into the branch. It reminded me of Westfields by comparison of size and decor as it is mostly glass, and the toilet section is away from the main restaurant which is also good. A lot of urns with trees and sticks and things around the branch and the ceiling had a cool hanging, white shell chandelier thing which reminded me of the inside of a whale's mouth.

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