Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
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Me, my partner and my 2 year old son recently visited your restaurant in Liverpool One and as we have have been there numerous times and have been quite happy with our food and the service we met one of your staff called Lindsay/Lindsey (A small lady). Lindsay was the most attentive, polite, friendly and caring members of your team we have ever met in one of your establishments and she was brilliant with our son (Reuben). Usually you just get your food and then someone checks 5 mins later if the food is okay but Lindsay surpassed everything of what we expected from one of your team. I wish all of your restaurants have a Lindsay there as she made us feel at home and had a 5* customer service with us. I hope this reaches Lindsay or the management at the Liverpool One restaurant just to let you know she is an asset to your team and we hope to go back and see her again soon!