Te Rapa Hamilton


Average Rating: 
2.16 / 5
NZ New Zealand
The Base Shopping Centre
Te Rapa Road
07 847 1100


Parking: 
Nearby: 
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 5, 2023
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

We booked for a Birthday at Nandos The Base,it was the filthiest experience and most unsafe.Our group of 15 had to find chairs that were no broken to sit on,the tables ,chairs,floors ,staircase handles werre sticky and filthy with piled up dirt. The sanitation facilities were absolutely appalling, that no patrons could use in an emergency.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 5, 2023
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

We booked for a Birthday at Nandos The Base,it was the filthiest experience and most unsafe.Our group of 15 had to find chairs that were no broken to sit on,the tables ,chairs,floors ,staircase handles werre sticky and filthy with piled up dirt. The sanitation facilities were absolutely appalling, that no patrons could use in an emergency.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, June 30, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Order came in parts. My husband was halfway through his when mine arrived. No apologies. Went to get cutlery and there was none on the service table so I informed the lady on the till. She topped up the box on the service table then came over to my table to tell me the cutlery is all in there now (but didn't think to bring any). Piss poor service. Love the chicken from nandos but the wobbly tables, poor service, peeling decor puts me off.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, March 20, 2015
Time of Day: 
Weekday Dinner
Rating: 
1.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Absolutely ridiculous! Wasn't even that busy and they couldn't handle it. We placed our order 7.24pm and it is now 8.03pm and have not received my order. People have placed their order after us and have recieved their orders. We are regulars and are very disappointed with the service we have recieved! They are absolutely lost. And have no idea how to organise themselves when they have busy.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, February 7, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

My Brother and I have dinner at nandos quite often. Usually every weekend. For the past couple of months, we have found that service has been poor, staff aren't very friendly, have been abit rude on some occasions. Also, one of the staff was packing up drinks whereas the tables needed clearing. It wasn't busy. Place just seemed dirty and not inviting at all. And this has been going on for months now. Management really needs to look into this.