Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
Been to South Harrow a few times, can be busy but have never had to wait more than 30 minutes for my food like on this occasion. Pointed it out to the staff who did very little to rectify the situation. Food itself was fine but was a really bad experience this time.